At least a few readers will recall this blog a few weeks ago.
Wednesday, August 15, 2012
Oh No! Not Again! Here Is What Happened Just Now With The NEHRS. 10:15pm Aug 15, 2012
Just logged in.
Got to the main record screen and guess what? Here is what I got.
Error Details:
An error has occurred processing your request.
Worse the records I had entered have gone:
I had recorded allergies and current medications. 4 serious allergies and six medications I am on. Here is what I got.
Allergies and Adverse Reactions
You can enter substances to which you have known allergies and/or the reactions that occur when you come into contact with the substance.
Click “Edit” to update your Summary. All healthcare professionals who have access to this eHealth Record will be able to see this information. No Restricted Settings can be placed on this Summary.
You are encouraged to keep your Personal Health Summary current to ensure it is valuable to healthcare professionals involved in your care
Note: Your healthcare professionals are not obliged to review your summary. You should visit your healthcare professional to discuss changes in your health or any important concerns you may have.
No Allergies and Adverse Reactions associated with this record.
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The full blog is found here:
It later emerged that I had just wandered in when the system was being maintained but that there had been no warning that the system was down.
At least it seems someone is reading the comments on the blog. Today - about 9:30am - I thought I would have a browse to see if there were more recent records available than those from May.
Here is what I found when I asked to enter from www.ehealth.gov.au
Service availability
- Home
- Service availability
This page identifies scheduled outages to the eHealth record system.
Notification of planned outage
Personally Controlled Electronic Health Record system downtime scheduled for 11:00am Saturday 1 September 2012.
The system will be unavailable for a period of approximately 24 hours. During this time, maintenance to the Personally Controlled Electronic Health Record System and Australia.gov.au will be performed.
We apologise for any inconvenience. Contact the eHealth helpline on 1800 723 471 for assistance during this period.
---- End extract.
Then I thought I would go direct via www.australia.gov.au and obviously things are much better organised even from here:
This service is temporarily unavailable
Personally Controlled Electronic Health Record system downtime scheduled for 11:00am Saturday 1 September 2012.
The system will be unavailable for a period of approximately 24 hours. During this time, maintenance to the Personally Controlled Electronic Health Record System and Australia.gov.au will be performed. We apologise for any inconvenience. Contact the eHealth helpline on 1800 723 471 for assistance during this period.
----- End extract.
This is of course just after we have been told that it is all hunky dory and implemented.
Wednesday, August 22, 2012
It Seems That The NEHRS System Infrastructure Is Now All Complete And Operational. Wow!
The following appeared today:
PCEHR infrastructure finished
Posted Wed, 22/08/2012 - 09:45 by Josh Gliddon
The national infrastructure for the PCEHR has been completed, with the final components allowing doctors to upload and view ehealth records.
Other pieces completed include the healthcare provider portal, and healthcare provider PCEHR registration.
More here:
The full blog is here:
Really what we have here is a fake clinical system that no-one can rely on to be there when you need it and which has so grossly underdone despite the claims of all the DoHA spinners to the contrary.
I have to admit I am amazed just how hopeless this is all is. One really would have thought you could do maintenance when in the wee small hours and not just turn off the system for a day. Talk about a total lack of planning, clinical understanding and technical competence.
David.
Postscript: The system is still not up at 3:45pm on Sunday, Sept 2, 2012.
Postscript: The system is still not up at 3:45pm on Sunday, Sept 2, 2012.